Wholesale Shipping Policy

Shipping Costs

UK

Our minimum order value is £60 +VAT. For wholesale orders above £60 +VAT but under £100 +VAT, delivery is charged at £6 +VAT per order. Orders above £100 +VAT will qualify for free shipping.

Ireland

Our minimum order value is £60. For wholesale orders above £60 but under £150, delivery is charged at £10 per order. Orders above £150 will qualify for free shipping.

EU

Our minimum order value is £60. For wholesale orders above £60 but under £200, delivery is charged at £15 per order. Orders above £200 will qualify for free shipping.

*ADDITIONAL VAT CHARGES FOR EU CUSTOMERS*

The European Union introduced new VAT rules on 1st July, 2021. These new rules require customers purchasing goods from EU countries to pay VAT upon receipt of the goods. Charges are based on your country’s VAT rate. These charges are in addition to any payments made directly to Lucy Maggie Designs Ltd.

You will be asked to confirm your acceptance of these charges at checkout.

ROW

Our minimum order value is £60. For wholesale orders above £60 but under £200, delivery is charged at £20 per order. Orders above £200 will qualify for free shipping.

Goods remain the property of Lucy Maggie Designs Ltd. until payment is received in full.

Shipping and Dispatch

For greeting card-only orders:

Dispatch will be approximately 6-8 working days from order placement. Orders to UK-mainland addresses will be sent tracked via overnight courier.

For orders containing cards with special finishes (e.g. foil) or other paper-based stationery and giftware products (e.g. notebooks, prints):

Dispatch will be approximately 8-10 working days. Orders to UK-mainland addresses will be sent tracked via overnight courier.

All other products are shipped approximately 1-3 working days from order placement via 2+ day courier services.

If you order contains multiple product types, you may receive your order in separate shipments.

For all wholesale orders, tracking details can be provided upon request.

Please note: All shipping and dispatch times listed are approximate and may be subject to change. Please note that during busy periods, order processing and shipping times may be longer than usual.

Terms and Conditions of Sale

Once an order has been processed, the buyer will not be able to cancel the order for any reason.

If an order fails to arrive, arrives faulty or damaged, or if part of the order is missing, it is the buyer’s responsibility to notify Lucy Maggie Designs Ltd. Contact can be made by phone on +44 (0) 776 323 9731 or by email lucymaggiedesigns@gmail.com.

Returns will only be accepted if a product arrives damaged or faulty.

WE WILL NOT ACCEPT RETURNS FROM OR PROCESS REFUNDS FOR EU CUSTOMERS WHO WANT TO RETURN AN ORDER DUE TO ANY ADDITIONAL EU VAT CHARGES.

All product images shown are meant as a guide only. Due to the nature of photography and monitor display settings, colours on actual products may vary from any representative imagery. A product will not be considered faulty if there is a colour variation between the actual product received and images seen online.